Digital Transformation Processes in the Banking Services Market and Issues of Retail Segment Development
Keywords:
Communicative competence, reflexive approach, primary school pupils, English language education, speech activity, reflective learning, communicative environment, learner autonomy, communicative skills, foreign language teaching.Abstract
This article analyzes the essence of digital transformation processes in the banking services market, their impact on the development of retail banking services, and current trends in the sector. Furthermore, it examines the opportunities to improve the quality, speed, and convenience of customer service resulting from the implementation of digital technologies. The study identifies pressing issues and promising directions for developing the retail segment within the banking system of Uzbekistan, and formulates proposals and recommendations aimed at further improving digital banking services.
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